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Centriworks receives Ricoh's service excellence award – Knoxville News Sentinel

Preventing radiological material from falling into the wrong hands or being used for nefarious purposes is a law enforcement concern. Government nuclear facilities are well protected for that very reason. Many hospitals, universities, and laboratories, however, also have radiological material that could be appealing to those wishing to do harm, and local law enforcement agencies may not always be prepared to respond to theft of these materials or to an emergency involving them. 
With the grand opening of Tennessee’s Emergency Response Training Facility (ERTF) Monday, law enforcement personnel from across the state, nation, and globe now have access to a state-of-the-art location in which to train for various situations that could involve radiological material. At ERTF, first responders can learn from Y-12 National Security Complex trainers who are experts in radioactive sources.
The $15-million, 40,000-square-foot ERTF was funded by the State of Tennessee and developed by Roane County, led by the Roane Alliance. ERTF has teaching-staff offices, augmented and virtual reality rooms, and traditional classrooms to provide immersive first-responder training.
Community, economic benefits
ERTF is the first facility to begin operations at the Oak Ridge Enhanced Technology and Training Center (ORETTC), the new nuclear security and training campus funded by federal and state dollars. The second facility will be the federally funded Simulated Nuclear and Radiological Activities Facility (SNRAF). When complete, SNRAF will serve as a technology demonstration space and train those responsible for safeguarding nuclear and radioactive material in the latest nuclear security, detection, and nonproliferation technologies.
“These facilities will not only provide a much-needed regional training venue, but also significant benefits to the local economy,” said Roane County Executive Wade Creswell.
Consolidated Nuclear Security (CNS) manages and operates Y-12. CNS President and CEO Rich Tighe noted that the trainees coming to ORETTC’s facilities will result in tax dollars for Tennessee and local governments. “Those dollars will fund education, infrastructure improvements, and other needs,” he said.
Setting the bar
The National Nuclear Security Administration’s (NNSA) Office of Global Material Security, one of the federal programs set to use the facility, will provide state-of-the-art training for law enforcement and other responders to prevent the theft of high-risk radioactive material. This training will improve the security of our homeland and build an international network of radiological and nuclear security practitioners.  
“Before this facility, we had inadequate training space to prepare our first responders for an increasingly complex environment,” said Tighe. “At the same time, demand has grown for the unique training available at Y-12.”
“The Emergency Response Training Facility meets those needs, and will help set the bar for outstanding emergency response and the protection of infrastructure during complex conditions,” Tighe said.
NASHVILLE, Tenn. — Jan. 10, 2023 — Bailey, formerly known as The Bailey Company, announces a rebranding that reflects the company’s evolution and its commitment to providing One Material Handling Solution that makes intralogistics easy for its customers.
Bailey helps businesses optimize warehouse operation with equipment and intralogistics solutions, including forklifts and other industrial vehicles, fleet management, automated solutions, racking, telematics, and warehouse optimization services.
“For more than 70 years, Bailey has delivered premium equipment and exceptional service to our customers,” said Justin Bailey, vice president of sales and marketing at Bailey. “As operations and supply chains continually grow more complex, however, our customers’ needs also evolve. The tight labor market, increasing use of data and analytics, expensive industrial real estate, and the growing importance of sustainability are completely changing what our customers need from a partner. Our new brand reflects Bailey’s commitment to helping our customers thrive in this new world.”
Intralogistics is the management of operations (“logistics”) within (“intra”) a warehouse. In response to the explosion of third-party fulfillment, manufacturing and distribution in Tennessee, Bailey is investing heavily in capabilities designed to guide its customers through the evolving supply chain landscape. Bailey’s essential solutions help customers effectively manage labor and supply shortages, transportation disruptions, rising materials costs, climate impact, and other economic challenges.
As the leading provider of electric forklifts and lithium-ion energy motive power technology, Bailey offers clients sustainable solutions that are more efficient, require less maintenance and have lower overall cost of ownership.
“Bailey has always focused on innovative products and strategies to help customers, and we have expanded through the years to continue meeting their needs,” said Ryan Bailey, vice president of operations and finance at Bailey. “After more than 70 years at the cutting edge of our industry, we have the experience and expertise to deliver something unique. We want our brand to fully embody the end-to-end service and One Material Handling Solution we provide, and we’ve increased our staff by about 30 people in the last year in order to deliver that.”
Bailey was founded in 1949 and now operates 12 locations throughout Tennessee, Georgia, and Kentucky. A third-generation family-owned business and the second-largest woman-owned business in Tennessee, Bailey is guided by a customer-focused, team-oriented approach that values diversity, innovation and environmental stewardship. In 2020, Bailey became the first TRUE-certified zero waste company in Tennessee.
For more information about Bailey, visit https://baileycompany.com/.
About Bailey
Since our founding in 1949, Bailey has been dedicated to providing end-to-end material handling solutions that keep our customers running efficiently. At our 12 locations throughout Tennessee, north Georgia, and southeastern Kentucky, we offer forklifts and other equipment from leading brands, including Crown Lift Trucks, Cat Lift Trucks, Mitsubishi Forklift Trucks, Jungheinrich, Kalmar, and Hoist, as well as rentals and 24/7 parts and service. With 12 locations, more than 200 certified technicians, and a four-hour response-time guarantee, we guarantee you will get the support you need when you need it. Our intralogistics solutions go beyond forklifts, delivering you the warehouse design, racking, automation, and storage solutions you need in one material handling solution. We are proud to be family-owned and operated, certified woman-owned, and the first TRUE Zero Waste forklift dealership in the nation. For more information, visit https://baileycompany.com/.
Knoxville, TN – Ricoh honored Centriworks, the largest and most experienced business technology company in East Tennessee, as a 2023 “Circle of Excellence Certified Dealership,” one of only 28 companies to have earned the designation for ten consecutive years. Fewer than 20% of Ricoh Family Group Dealers earned the “Circle of Excellence” award, and Centriworks is the only Tennessee company recognized. To be considered for the program, a company must demonstrate a commitment to customer service and technical expertise following Ricoh’s strict guidelines.
“This award confirms Centriworks’ commitment to excellence, which results in providing our clients the best experience possible,” says J. Mark DeNicola, Centriworks’ chief financial officer and chief strategy officer.
Adjudicated categories include Training, Service Led Initiatives, Industry Certifications, Service Organization Structure, Customer Satisfaction Measurement Process, Staff Productivity & Efficiency Measures, Effective Utilization of Resources, and Business Plan Management & Process Improvement. The Ricoh Technical Support Manager, Region Managers, and the Director of Dealer Service Support carefully reviewed office equipment dealers from around the country to select recipients of the Ricoh Service Excellence Award.
About Centriworks
Centriworks is East Tennessee’s largest business technology company offering Managed IT Services, Cybersecurity, IT Consulting & Software, VOIP Phones, and Hardware to enable clients to focus on their core business. In its 59th year, the company has more than 60 employees at Knoxville and Johnson City offices. For Centriworks’ complete range of products and services, visit www.centriworks.com.
KNOXVILLE, January 4, 2023 – Kroger Nashville Division, today launched an expansion of its digital farmers market into Knoxville, Tennessee, in collaboration with Market Wagon.
Developed as an e-commerce marketplace for local farmers and businesses, the service is a digital platform that offers customers a wide range of fresh products from the Knoxville area. 
The delivery service offers a unique assortment of more than 950 products from more than 60 vendors – including local farmers, bakeries and food artisans.
“The continued expansion of Kroger’s digital farmers market pilot is a result of our rapidly growing e-commerce business,” said Sonya Hostetler, Kroger Nashville Division President.
“This collaboration enables Kroger to bring fresh food directly to customers who are eager to support homegrown businesses – whether shopping with them in person or online. We are excited this digital shopping experience is coming to Knoxville.”
The launch in the Greater Knoxville Metro Area represents an expansion of a collaboration between Kroger and Market Wagon, a digital farmers market bringing local, fresh products to customers’ doorsteps.
In June 2022, the companies announced a pilot program in Atlanta, Georgia, to build on Kroger’s rapidly growing seamless ecosystem, creating innovative, modern and cost-effective solutions by offering personalized solutions for customers while also supporting local businesses.
“Kroger Farmers Market powered by Market Wagon is going to have a huge impact for the farmers and food producers we already serve,” said Nick Carter, Market Wagon’s Co-Founder and CEO.
“It’s a big victory for local food to work with Kroger’s Nashville Division. Together, we can help feed an appetite for locally produced food which has already reached $3 billion nationwide.”
About Kroger
The Kroger Nashville Division includes 90 stores in Middle and East Tennessee, North Alabama, and Southern Kentucky. Through its Zero Hunger | Zero Waste efforts, Kroger is committed to ending hunger in our communities and eliminating waste in the company by 2025. Last year the company donated $213 million to hunger relief organizations across the country.
About Market Wagon
Market Wagon transforms the farm-to-table concept into a farm-to-front-door reality. Its mission is to enable food producers to thrive in their local markets by operating as an online farmers market.
Market Wagon partners with more than 2,500 local farmers and artisans to take their produce and products the very last mile to the doorstep of 60,000+ local customers. Market Wagon was started in 2016 by farmer and tech entrepreneur Nick Carter and logistics expert Dan Brunner. Inc. Magazine recently ranked Market Wagon as the 450th fastest growing private company in America on its annual Inc. 5000 list. Market Wagon has been profiled by outlets like USA Today and Forbes. It is now available in more than 30 markets across Alabama, Arkansas, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, West Virginia and Wisconsin.For more information, visit marketwagon.com, or you can follow the company’s FacebookInstagramTwitter, or YouTube
Knoxville, TENN., January 2, 2023 – Todd Richesin Interiors is relocating its interior design studio  down the street from 4514 Kingston Pike to 4628 Old Kingston Pike, Suite 101 as Richesin and long-time business partner, Bobby Brown, reposition the business for the future.
The duo will be scaling back the Bobby Todd retail operation to provide a higher level of service for interior design clients. Bobby and Todd will continue offering the beautiful selection of upholstery, furniture, antiques, accessories and original artwork that anyone can purchase, while pivoting the business to be largely focused on interior design. The new space is sized perfectly for the design studio featuring a fresh look in a chic setting. 
Todd Richesin Interiors was founded more than 25 years ago and has been featured in House Beautiful, Traditional Home, Southern Living and numerous local and regional publications. Richesin was also named “Best Interior Designer in Knoxville” for three years in a poll by Cityview Magazine.
“Our style has always been about combining unique pieces that deliver a collected interior from concept to completion,” said Richesin. “Those same concepts will be at the forefront of this move. Focusing on the design studio will allow us to deliver the attention to detail, newly discovered products, and emerging trends that our clients have come to expect from us at an even higher level.”
“We are committed to Knoxville,” noted Bobby Brown. “We have built our lives here and this is where we want to continue working, building relationships and creating beautiful new spaces that inspire. We can’t wait to unveil our new space in early 2023.”
About Todd Richesin Interiors
Founded in 1997, Todd Richesin Interiors has been serving the Knoxville community with fine design for 25 years. Owner, Todd Richesin, believes that rooms should be collected, not decorated. Classically inspired rooms, pretty palettes, and comfortable spaces are trademarks of his style. His design philosophy encompasses a chic glamour that always feels comfortable. Authentic materials, both old and new, blend seamlessly in his spaces. From a casual lakeside farmhouse to an elegant city home, Todd Richesin Interiors are relaxed and welcoming.
About Bobby Todd
Owners Bobby Brown and Todd Richesin established BOBBY TODD ANTIQUES, LLC. in 1999 as an extension of the way they live in their own home.  After entertaining friends in their unique loft style home in Knoxville’s Old City, they were encouraged to make their lifestyle collections available to everyone by opening what became BOBBY TODD, originally located in Sweetwater, TN. Their signature style seamlessly mixes new with old and encompasses furniture pieces and accessories and intangibles, such as scent and sound.

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